A Business Unit of Asiatic MCL
Scale Smarter with Global BPO Solutions
From the heart of Bangladesh’s premier communication ecosystem to the global stage, Asiatic BPO delivers performance-driven, cost-efficient voice and non-voice outsourcing solutions tailored for international growth.
Our BPO Services
Asiatic BPO translates the institutional credibility, scale, and trust of the Asiatic MCL ecosystem into performance-driven outsourcing solutions built for the global stage. As an extension of Bangladesh’s premier communication giant, we deliver highly cost-efficient and scalable voice and non-voice services. By bridging our deep-rooted corporate legacy with international operational benchmarks, we ensure every customer interaction seamlessly aligns with global standards and client expectations.
- Cost-Efficient & Scalable Solutions
- Global Operational Reach
- Comprehensive Service Offerings
- Performance-Driven Results
Our Core Services
Contact Center Services
Inbound and outbound communication solutions designed to improve customer experience,
strengthen customer relationships, and drive revenue growth.
Back-Office Support
Efficient management of repetitive and data-intensive processes, allowing clients to focus on strategic
business activities.
B2B Lead Generation
Targeted prospecting, appointment setting, and outreach services designed to accelerate pipeline
growth and improve conversion opportunities.
Global Readiness
24/7 Operational Capability
English-Speaking Professional Agents
Scalable Team Structure
Data Confidentiality & Process Control
Industries We Serve
Telecommunications
- Customer Support
- Technical Support
- Social Media Query Management
- Complaint Resolution
Banking, Financial Services & Insurance (BFSI)
- Customer Support
- Back-office Processing
- Claims Support
- Lead Qualification
- Collections Support
E-commerce & Retail
- Customer Care
- Order Management
- Returns & Refund Support
- Live Chat Support
- Social Media Support
Healthcare
- Appointment Scheduling
- Patient Support
- Medical Customer Service
- Back-office Administration
Travel & Hospitality
- Reservation Support
- Customer Care
- Booking Assistance
- Complaint Management
Home Services
- Appointment Setting
- Lead Generation
- Customer Support
- Dispatch Coordination
Real Estate
- Lead Qualification
- Appointment Scheduling
- CRM Management
- Customer Follow-up
Education
- Student Support
Our Clients
Let’s Build Your
Offshore Team
Get a customized outsourcing plan tailored to your business objectives and operational requirements.
Why Clients Trust Asiatic MCL
- 60+ Years of Business Excellence
- Experienced & Skilled Workforce
- AI-Enabled Customer Experience
- Quality Assurance & SLA-Driven Delivery
- Data Security & Confidentiality
- Scalable & Customized Solutions
